Frequently Asked Questions
Everything you need to know about your next home upgrade.
What are your standard shipping times for large furniture items?
Standard delivery typically takes 7-14 business days. For oversized items requiring white-glove service, our logistics team will contact you to schedule a specific delivery window.
Do you offer assembly services upon delivery?
Yes, we offer premium White Glove Delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for furniture?
We offer a 30-day return window for most items. Furniture must be in original condition. Please note that a restocking fee and return shipping costs may apply for non-defective items.
Do your products come with a warranty?
All Superior Furniture products include a standard 1-year manufacturer warranty covering structural defects. Extended protection plans are available for purchase at checkout.
Can I request fabric swatches before making a purchase?
Absolutely. You can order up to five complimentary fabric swatches through our 'Request a Swatch' page to ensure the color and texture match your home perfectly.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your purchase over time.